Department Operations Answers the telephone in a courteous, professional manner, consistently demonstrating excellent customer service. Screens and directs calls that come into the department Takes messages and relays information accurately. Shows familiarity with customer base and key customer needs. Interacts with customers, clients and clinical staff members to resolve

Investigates and quells hospital incidents and disturbances to maintain patient, visitor, and associate security. Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel. Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent

Department Operations Answers the telephone in a courteous, professional manner, consistently demonstrating excellent customer service. Screens and directs calls that come into the department Takes messages and relays information accurately. Shows familiarity with customer base and key customer needs. Interacts with customers, clients and clinical staff members to resolve

Presents a friendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Presents afriendly, approachable, professional demeanor and appearance. Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way. Uses effective service recovery skills to solve

Care Coordination Performs a comprehensive assessment on all assigned patients as evidenced by completed documentation. Communicates changes in patient's condition promptly. Utilizes appropriate nursing diagnosis and data from the assessment to derive realistic outcomes and documents them as measurable goals on the plan of care; modifies care plan, if indicated, in order

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Serves as a role model for all therapists and clinical interns in all aspects of professional, clinical, communication, education and leadership activities. Demonstrates the four NM values of teamwork, patients first, integrity, and excellence in daily work and interactions. Presents a friendly, approachable, professional demeanor and appearance. Provides accurate informa

Assures efficient patient flow through the site Escorts patient to exam room, identifies patient with 2 identifiers and prepares patient for examination. Obtains accurate vital signs, per organization standards. Documents reason for visit and updates/confirms, allergies, smoking history and pharmacy information. Promptly informs the MD/APP of any significant change in vit

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP

Interviews patients and documents histories. Performs technical workups, patient histories and special testing (Refractions w/ retinoscopy, Lensometry, Keratometry, Tonometry, Visual Fields, Amslers, Muscle Testing, Pupil Exams, Topography, OCT, IOL Master / Ascans, Fundus Photos). Assists the physician with patient care, minor surgery, scribes. Communicates with patients

Provides direct care to patients which demonstrates clinical expertise and advanced knowledge. Diagnoses and manages acute and chronic health problems within specialty area of practice. Collaborates and consults with physicians and other health care professionals in area of clinical expertise. Develops educational systems and strategies for teaching patients, families and

Northwestern Medicine Regional Medical Group (NMRMG) is seeking a BE/BC, Medical Director of Pulmonary and Sleep Medicine to join the growing team at NM McHenry Hospital and NM Huntley hospitals located in the Northwest suburbs of Chicago, IL . Two clinic locations McHenry and Algonquin Rounding and procedures done at both McHenry and Huntley Hospitals. Collegial and supp

Investigates and quells hospital incidents and disturbances to maintain patient, visitor, and associate security. Notifies appropriate city officials (police and fire) and prepares descriptive reports for supervisory personnel. Performs regular perimeter and internal patrols of the hospital buildings and grounds to assure protection of patients and property and to prevent

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere. Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary. Maintains patient confidentiality per HIP